Aviation solved the vigilance problem. AI just gave security a worse one
Brief
An air traffic controller watching a busy scope will, sooner or later, miss the one aircraft that matters. Sustained attention decays under load, a limit aviation named the vigilance decrement and has spent seventy years designing around.
AI has moved every knowledge worker into that chair. You now work a dozen aircraft at once: six open conversations, an agent drafting in the background, three more waiting, and someone calls it efficiency. Your scope is your inbox. The vigilance decrement does not care that you were told to keep up.
What aviation did about it
Aviation did not answer the vigilance decrement by telling controllers to concentrate harder. It built a machine that watches on its own, then let the machine overrule the human.