Banks look for fraud signals in customer behavior
Brief
Banks are dealing with more fraud in which customers authorize payments after being manipulated by criminals. ThreatMark’s Fraud Readiness Benchmark 2026 describes a banking environment where social engineering, reimbursement requirements and growing case volumes are changing fraud operations.
Social engineering moves the risk into the customer interaction Fifty-five percent of institutions surveyed said social engineering is involved in most of their fraud. Criminals may pose as bank employees or other trusted people to persuade customers … More →
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