The FCC wants consumers to rate their telecom’s anti-robocall protections
Brief
The Federal Communications Commission wants to set up a new scorecard system that would allow consumers to rate their telecoms’ ability to prevent or deter unwanted robocalls.
According to the agency, the scorecard “will empower consumers and encourage providers to continue to combat illegal robocalls by providing the public with an assessment of the effectiveness of voice service providers’ efforts to protect consumers from illegal robocalls,” the FCC said in a Wednesday public notice .
The notice does not prescribe or define technical solutions or systems for the scorecard, instead laying out broad goals for the project. Those include creating a public guide for evaluating how well providers prevent robocalls, and how transparent they are with their metrics.